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Posted by Victor Crew on

When Healthcare and Hospitality Collaborate On a New Kind of Hotel

If you need to travel to Florida for some reason and this new hotel is convenient to your business, you might consider a new one that has opened. Hotel ELEO, which is located on the Univ. of Florida campus (Gainesville). With standard luxury accommodations like plush bedding, free Wi-Fi, and large screen HDTW. Along with all this the ELEO offers something else other hotels might not be able to offer—a higher level of trust when it comes to accommodations that keep guests safe from Covid-19.

The ELEO Hotel is run and owned by UF Health Shands who is a private, but not-for-profit hospital system that is part of Univ. of Florida Health. This is the Southeast’s most complete academic health center. Even though the main mission of the hotel is to serve patients and their families, the ELEO is opening to the public.

So, why is the ELEO Hotel a better bet than your standard hotel when it comes to Covid-19 safety? The relationship with Health Shands. Long before the pandemic, Health Shands and the ELEO Hotel developed a hospital-grade method of cleaning but applied to hotels.

Key members of the operation staff of the hotel have had extensive training at UF Health which they pass down to the staff.

Things like being mindful “high-touch” areas and not cross contaminating rooms are part of the special considerations the hotel staff, especially cleaning staff, are taught.

Rooms are sealed after they are cleaned and only the next guest will enter the room after it has been cleaned and sealed. Basic items like coffee mugs, pens, paper and other sundries will not be stored in the room. Of course basics like sanitizing stations, face mask requests, and touch technology options are all available as well.

Posted by Victor Crew on

Mallocra Island Resort Test Opening with New Covid-19 Precautions

Riu Concordia, a hotel chain on Spanish holiday island Mallorca, has been chosen to greet some of the 11k German tourists heading to the island as part of a pilot program to test Covid-19 precautions at hotels.

RIU Hotels have invested in many new protocols in the hopes of opening back up along with the rest of Spain’s economy.

The lobby will employ thermal camera scans of guests as the walk-in to catch guests who may have a fever. If a guest signals the system, the hotel receives a discrete alert.

At meals cutlery is safety sealed and guests are asked by numerous signage to remain two meters apart. Like much retail in the U.S. the hotel is also using directional arrows to control the flow of foot traffic. The attendants offer guests numerous opportunities for hand sanitizer use.

Guests will notice that cleaning staff are numerous and working around the clock to disinfect common areas.
Some guests will enjoy that limitations on the number of guests allowed at the pool or the beach. Unfortunately, the bars and clubs will be closed until further notice.

Riu Concordia, like Las Vegas, is one vacation destination experimenting with guest willing to leave home on how to safely offer vacation services to the willing.

Posted by Victor Crew on

Collapsed Hard Rock Hotel, New Orleans, to be Demolished

Recently the unfinished Hard Rock Hotel in New Orleans’ French Quarter partially collapsed. This event unfortunately took the lives of three people and injured dozens more. The city has now announced the entire structure which is 18 stories tall will be imploded.

The building owners’ engineers pointed out it will take 9 weeks to demolish the complex and another 3 months to remove and clear debris. This process will have the Hard Rock missing many busy tourist times including Mardi Gras, New Years and the Sugar Bowl.

New Orleans’ Fire Chief commented that the planned controlled demolition is the only safe way to handle the damaged building. The building owners will pay all costs for the demolition, but the city will be in control of the process. Additionally, the city will not allow demolition to interrupt any tourist season activity.

The top floors of the hotel are what unexpectedly collapsed. The cause is still under investigation by multiple city departments including the police and the Occupational Health and Safety Administration.

Posted by Victor Crew on

Congress Addresses Hidden Fees in Hotel Pricing

If you’ve booked a hotel recently you may have noticed the quoted price goes up when it is time to pay the bill. It isn’t just you, many travelers have been having this experience. These are commonly known as resort fees—though hotels call them anything, including: guest service fees; hotel fees; destination fees etc.

The fees often include things customers come to expect for free but these so-called bundles often include “free” WiFi, pool access and sometimes in destination cities things like a free drink or discounted breakfast.

A new bill to address this issue has been proposed in the House of Representatives. It would require by law that hotels and resorts more accurately display the real price of hotel rooms. How, specifically? They would need to include any mandatory fees before taxes in hotel room’s advertised price.

As one can imagine everyone from big name hotel brands to consumer representatives are weight in on the debate.

Posted by Victor Crew on

Montana Hotel Hosts Unusual Guest

In Montana one hotel patron cause a panic other travelers and hotel staff.

An open window at the T-4 Lodge and Restaurant in Big Sky looked like a perfect opportunity to explore the unknown for a young black bear who entered the hotel. Once inside the room the bear was stuck and quickly made himself at home.

Quite a few human patrons of the T-4 Lodge have posted photos of the ursine intruder. The T-4 Lodge brought in police and animal handlers from Montana Fish, Wildlife and Parks. Even these animal experts had a hard time convincing the furry youngster to leave the comfy confines of the hotel.

Eventually the animal handlers decided to tranquilize the stubborn bear who was then removed safely and returned to the wild.

While the hotel wishes the bear well, they noted it did cause several hundred dollars in damages during its stay.